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Ameriprise - Auto and Home Insurance
Auto and Home Insurance, Ameriprise Jobs, Insurance

• ACE Claims Rep - WI Job (DePere, WI)
  
  Location: DePere, WI
  Available Openings: 2
  Business Unit: Auto & Home
  Full/Part Time: Full-Time
  Eligible for Relocation: N
  Regular/Temporary: Regular
  Travel Percentage: None
  License: This position will set up new losses from client phone calls and investigate facts. Job duties include, but are not limited to: verifying, analyzing and opening coverages, initiating recorded statements, sending correspondence, assigning appraisers, reviewing client history, contacting adverse insurance companies, contacting all parties involved in the loss, and following up on the claim file as needed. Additionally, this position will require customer service to our client questions and inquiries.
  
  Qualifications
  Previous customer service or related experience is required. Experience with previous insurance and/or claims in a call center environment is strongly preferred. The ideal candidate will be a self-starter and possess strong negotiation and organizational skills. Excellent written and verbal communication abilities are critical to being successful in this role. Candidate must also have a desire to contribute to a team environment and provide exceptional customer service. Employment eligibility to work with Ameriprise Financial in the U.S. is required, as the company will not pursue visa sponsorship for these positions.
• Client Service Manager Job (DePere, WI)
  
  Location: DePere, WI
  Available Openings: 1
  Business Unit: Auto & Home
  Full/Part Time: Full-Time
  Eligible for Relocation: N
  Regular/Temporary: Regular
  Travel Percentage: None
  License: Responsible for developing a team of client service associates (16-23) and assisting them to meet professional goals as their front-line supervisor. Accountable for achieving company and department goals in a changing and challenging environment of a growing insurance company. Interface with all units within Ameriprise Auto & Home Insurance at the supervisor and manager level to accomplish problem resolution and ensure quality of service and client satisfaction. Resolve escalated client concerns as needed.
  
  Qualifications
  A minimum of 2 years experience in a leadership role is required (previous supervisor experience in a call center preferred). Must possess the ability to work effectively as a leader and coach to promote a team environment for client service associates. Must possess excellent verbal, written, and interpersonal communication skills with the ability to clearly explain expectations and objectives. Strong employee relations skills are necessary to provide positive and constructive feedback and guidance. Strong ability to promote a positive attitude as a team player within a management team is critical. The work schedule for this position is 11:30am
  - 8:00pm or 1:30-10pm Tuesday thru Friday and 1030-7pm on Saturday.
• Personal Injury Protection Claims Rep - WI Job (DePere, WI)
  
  Location: DePere, WI
  Available Openings: 1
  Business Unit: Auto & Home
  Full/Part Time: Full-Time
  Eligible for Relocation: N
  Regular/Temporary: Regular
  Travel Percentage: None
  License: Investigate, assess, negotiate and settle automobile First Party Medical claims. Review initial claim assignment, confirm coverages, deny claim when appropriate, initiate first contact with injured parties, verify and investigate facts, set and maintain claim reserves, establish follow-up on claims, document claim files, and order Independent Medical Exams (IME) / Peer Reviews when necessary. Achieve timely and fair negotiations and settlements. Adhere to state specific and compliance requirements. Refer files to subrogation or special investigation unit as needed.
  
  Qualifications
  A Bachelor's degree or equivalent relevant work experience is required. Minimum of 12 months prior claim adjusting experience is required. Must possess proven negotiation skills and strong organizational skills. Excellent verbal, written, and interpersonal communication skills are required. Must possess the ability to multitask and manage workflow in a high volume, fast paced environment. Must also have the ability to work with a high degree of accuracy and attention to detail, work independently and also contribute to a team environment. Must be a self-starter with willingness to accept change, and demonstrate a strong work ethic. The work schedule involves daytime hours, but must be flexible to some schedule variance as dictated by claim volume and customer need.
• Legislative Specialist Job (DePere, WI)
  
  Location: DePere, WI
  Available Openings: 1
  Business Unit: Auto & Home
  Full/Part Time: Full-Time
  Eligible for Relocation: N
  Regular/Temporary: Regular
  Travel Percentage: None
  License: Research and communicate new and revised laws, insurance department bulletins and rulings to assure legal compliance on new and existing products in a group of assigned states. This includes monitoring and assessing pending legislation that could have significant impact to the business. This position will also have market conduct exam coordination
  
  Responsibilities
  . Market conduct exam coordination duties include, but are not limited to, collecting all necessary information/data from business areas and providing to the market conduct examiners as requested, review and/or prepare company responses to examiner findings during the exam, and overall company liaison for the market conduct exam. This position works with outside counsel, state regulators, and industry contacts when necessary. Provide regulatory information to internal business units as requested. The position is accountable for successfully coordinating both legislative projects through implementation and market conduct examinations to ensure timely completion.
  
  Qualifications
  A Bachelor¿s degree is preferred or equivalent relevant work experience in combination with a minimum of 3+ years of property casualty insurance experience. Knowledge of state insurance laws and regulations along with a solid understanding of auto, homeowners, and personal umbrella policies are required. Project management skills and the ability to manage multiple projects are essential. Excellent verbal, written, and interpersonal communication skills and attention to detail required. Must possess the ability to establish and maintain positive internal and external relationships. Candidates with insurance related coursework are preferred.
• Inside Sales Associate Job (DePere, WI)
  
  Location: DePere, WI
  Available Openings: 21
  Business Unit: Auto Home
  Full/Part Time: Full-Time
  Eligible for Relocation: N
  Regular/Temporary: Regular
  Travel Percentage: None
  License: If you enjoy a competitive sales environment without the need to cold call, this role is for you. Our inside sales agents enjoy a competitive base salary with the opportunity to earn a monthly incentive by assisting clients who need auto, home, or umbrella insurance. Candidates will receive extensive training to prepare them for the role ' included in the training is company paid p