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Travelers - Florida Claims Jobs
View Florida Claims Jobs at Travelers

• Auto Liability Claim Director/Manager Job (Rancho Cordova, CA)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
  
  SUMMARY:
  In concert with Service Center Manager, ensure claim policies, procedures, and standards are implemented and maintained to ensure high quality, cost-effective case management. This role will lead and manage a team of Unit Manager's within the Auto Liability Claim Department in the Rancho Cordova, CA Office. Assist Service Center Manager in providing direction to the Service Center.
  
  PRIMARY DUTIES:
  Management of local QM (self review) process, including execution of the strategy, distribution of reports; analysis of results; and implementation of improvement plans. Coordinate marketing and Agency relations. Support Marketing by participating in sales and account management process. Represent the Company, ensuring favorable business relations and the acquisition and retention of profitable business. Manage ULAE and LAE (Loss Adjustment Expense). Develop and implement process improvement strategies that impact pay out, investigations, subrogation, structured settlement, and litigation management. Provide direction and technical guidance to the Service Center Staff. Develop and implement strategies and plans to address Unit Manager professional development. Make certain training needs are identified and addressed on an ongoing basis. Develop plans to ensure leadership and technical continuity for the organization.
  
  EDUCATION/COURSE OF STUDY: College degree or equivalent work experience.
  
  WORK EXPERIENCE:
  Extensive Claim management experience. Comprehensive knowledge and understanding of marketing, underwriting and account management processes. Current on jurisdictional laws and regulations. CERTIFICATES/DEGREES: Insurance license(s) as required by state regulation.
  
  OTHER:
  Leadership Business and Marketing Knowledge Strategic Communication Relationship Management Workforce Management Technology Financial Trend Analysis
• Unit Manager Job (Buffalo, NY)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
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  *This job opening is designated for ongoing recruitment efforts.
  
  SUMMARY:
  Provide overall leadership and direction to a team of claim handlers including coaching, mentoring and development.
  
  PRIMARY DUTIES:
  Ensure appropriate deployment of resources to maximize productivity and unit cost Effectively manage ULAE and ALAE to help promote competitiveness in the market place Periodic customer, agent and broker visitation Preparation and participation in account file reviews Ensure focus on achievement of scorecard results and file quality consistent with Best Practices and Special Account communications
  
  EDUCATION/COURSE OF STUDY: College degree preferred or equivalent work experience
  
  WORK EXPERIENCE:
  Claim management experience preferred COMMUNICATION SKILLS: Excellent oral and written communication skills COMPUTER SKILLS: Computer literate Basic typing skills
  
  OTHER:
  Current knowledge of jurisdictional laws and regulations Customer Focus Decisiveness Ability to energize others/demonstrated leadership skills Flexibility Integrity Influence and persuasion Flexibility Decisiveness Leadership Energizing others Planning, prioritizing, goal setting
• Return to Work Case Manager Job (Charleston, WV)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference. Travelers, a leading provider of Auto, Liability, Property and Workers Compensation Insurance seeks talented, committed, and professional team players to join our exciting, fast moving and growing claim organization located in Charleston, West Virginia. We are looking for employees who demonstrate: The creativity to develop new solutions to old problems. The flexibility to adapt to our customers needs. The mindset to think and act like an owner. The commitment to serve our customers better and faster than anyone in the industry. In return we offer competitive pay, benefits and the opportunity to grow with an industry leader. Pay opportunity commensurate with experience, skills, and competencies. Return to Work Case Manager
  
  PRIMARY DUTIES:
  Perform telephonic case management of Workers Compensation claims that are assigned. Contact injured worker, employer and medical providers in a timely manner to gather relevant info to assist in the investigation and evaluation of the claim. Manage to conclusion all lost time claims with 6 months duration or less. . Manage files with an emphasis on file quality (including timely contact and proper documentation), maximizing internal resources, and achieving a positive end result by returning injured party to work. Aggressively pursue claim resolution opportunities. Build strong partnership with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of medical services to the injured worker. Identify claim issues as they arise, and take appropriate steps to resolve them or refer them to the Unit Manager for reassignment. Establish appropriate reserves to reflect claim exposure. KNOWLEDGE AND SKILL REQUIREMENTS: College degree and/or 2-3 years Workers¿ Compensation claim handling experience preferred. Strong communication, time management, computer and conflict management
  
  SKILLS REQUIRED:. CRITICAL SUCCESS FACTORS: Customer Focus Communication Attention to Details Team Work Conflict Management Flexible Team Player Negotiating Self-disciplined Problem Solver If you enjoy field work and dealing with people, and are a problem solver who thrives on flexibility then submit a resume on-line at www.travelers.com
• Technical Specialist Job (Wyomissing, PA)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
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  * Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions.
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  SUMMARY:
  Investigate, evaluate, reserve, negotiate and settle assigned claims in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, and disposition.
  
  PRIMARY DUTIES:
  Timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consult with Unit Manager on use of Claim Coverage Counsel. Investigate each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Take necessary statements. Identify resources for specific activities required to properly investigate claims such as outside claim representatives, nurse consultants, and fire or fraud investigators and to other experts. Request through Unit Manager and coordinate the results of their efforts and findings. Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Keeps effective diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure, and establish proper indemnity & expense reserves. Utilize evaluatio