the travelers insurance company hartford connecticut

Travelers - Illinois Claims Jobs
View Illinois Claims Jobs at Travelers

• Auto Damage Claim Representative Job (Alpharetta, GA)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
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  * Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions.
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  * Purpose: Investigate, evaluate, negotiate and resolve claims. Satisfy customer needs and ensure file quality Responsibilities and Duties:
  * Retain and manage to conclusion first and third party auto damage claims
  * Compliance with same day/next day voice to voice contact in accordance with Best Practices and office goals.
  * Investigate and develop strategy to process claims to conclusion quickly
  * Handle low to moderately complex cases. Settlement authority will vary.
  * Obtain facts to evaluate coverage, negligence, medical necessity and causation/damages.
  * Appropriate and timely documentation of all activity in the claim file notes.
  * Meet quality expectations on monthly basis.
  * Identify subrogation opportunities; handle adverse subrogation and arbitration.
  * Establish and maintain appropriate claim and expense reserves.
  * Assure cost-effective resolution.
  * Maintain high level of customer service.
  * Investigate all issues adequately
  * Comply with state specific regulations.
  * Recognize and forward appropriate files to SIU.
  * Manage deductibles.
  * Recognize additional coverage issues (i.e. OBEL & XPIP) as well as jurisdictional issues.
  * Perform any other duties as required. Knowledge and Skills: College degree or equivalent experience preferred. Auto claim handling and workflow knowledge preferred Strong negotiation and customer service skills Medical terminology knowledge is helpful; able to learn data entry, retrieval & recordkeeping Completion of claim handling training program Strong organization and time management skills File Management Technical Exceptional customer service ability Relationship Management Technology
• Associate Group General Counselor, Claim Legal Liability Lead Job (Hartford, CT)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  -and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
  
  SUMMARY:
  Provide Claim Services with a broad range of first rate, cost-effective legal services, including general legal counseling, compliance counseling, coverage counseling, management of significant litigation, management of regulatory relationships, support for a broad array of business initiatives, and recognition, analysis and response to emerging issues and trends.
  
  PRIMARY DUTIES:
  
  -Provide strategic leadership, vision, and active management of the Claim Legal Liability Unit.
  -Foster a culture steeped in quality, client centric, collaborative, and business/claim/resolution savvy.
  -Develop and maintain collaborative business partnerships.
  -Responsible for handling all aspects of the numerous financially significant and complex emerging cases that challenge our claim handling practices while also raising the level of claim liability effectiveness.
  -Responsible for legal functions and operations in support of liability product in multiple markets and Claim sub-organizations.
  -Primary legal functions are coverage interpretation, advice and complex coverage, and extra contractual litigation. Responsible for developing, communicating and implementing legal strategies and solutions to address above areas and related litigation management challenges.
  -Provide real time coverage, actionable information and insight to all Claim and business partners to better achieve company objectives.
  -Responsible for identifying and minimizing expense inefficiencies.
  -Promote optimal claim outcomes by employing the right strategy at the right time with the right resources.
  -Responsible for results-oriented QA/QM/SOX and ensuring that interactions with various regulatory entities result in favorable outcomes.
  -Function as Companys national expert on liability product and issues.
  
  EDUCATION/COURSE OF STUDY: JD degree along with minimum 10 yrs. related experiences.
  
  WORK EXPERIENCE:
  Greater than 10 years of experience CERTIFICATES/DEGREES: Admitted to the Bar
  
  OTHER:
  
  -Exceptional strategic leadership and management skills.
  -Breadth and depth of knowledge of Company, Claim, Claim Legal, and liability product.
  -Technical expertise in liability coverage in multiple markets and forms, strong litigation skills, strong tactical and strategic technical skills.
  -Exhibits a constant and passionate customer service mindset.
  -Strong communicator who uses this skill to drive the organization's vision, need for change and continual improvement.
  -Demonstrated success in recruiting, developing and retaining high performing talent.
  -Ability and desire to work across organizational boundaries.
  -Experience with severe and complex claims preferred.
  -Ability to manage at a high level, while also proficient at the case level.
  -Big picture thinker capable of providing clarity of overall coverage challenges and litigation activity.
  -Proven litigation, litigation management, and coverage advice management track record.
  -Excellent advocacy and negotiation skills.
• Account Executive - Commercial Accounts Job (Phoenix, AZ)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
  
  SUMMARY:
  Reports to the Managing Director of a business group. Responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall business line objectives. In this middle level position, the incumbent is responsible for all of the functions of an Account Executive except for mentoring Account Administrators; however, he/she may require assistance from a senior level Account Executive in order to manage more difficult accounts. Generally, the incumbent is responsible for independently managing all account activities for the moderately complex to routine accounts.
  
  PRIMARY DUTIES:
  Support long and short term business strategies to effectively achieve profit and growth objectives for assigned location(s) through responsible marketing and sound underwriting. Underwrite and price accounts in support of strategic business planning activities designed to increase the presence of the business group in the market; retain the appropriate mix of business; and achieve overall growth and profit objectives. Respond to underwriting and marketing strategies and standards by developing a marketing plan that reflects local market competitive conditions and, at the same time, meets growth and profit goals. Ensure that production and underwriting objecitves with respect to profitability are achieved. Marketing and underwriting responsibilities include but are not limited to: Meeting with agency personnel to maintain and develop positive and productive relationships. In this capacity, assures that our contractual commitments are met and negotiates programs of insurance. Representing the company and our underwriting strategy in the location(s) to agent, employees and the community. Working with other business units as appropriate to support market penetration objectives and seeks out cross-sell opportunities as appropriate. Maintain the highest level of customer service. Assist in the delivery of excellent account administration services. Develop and maintain effective relationships with internal resources (e.g., LP&E, Claim, Operations, etc.) to ensure delivery of all related services to clients. Perform all functions to support profit, growth and expense management goals.
  
  OTHER:
  The incumbent has authority that is determined by his/her level of experience, the complexity of accounts and the agents assigned. The incumbent generally spends 20% to 50% in outside contact with agents and insureds. Business Knowledge Clearly demonstrates specific knowledge requirements as defined by business group. Underst