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• Legal Secretary Job (New York, NY)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference. SUMMARY Provide administrative support for attorneys and management in legal office. Complete tasks relevant to overall law office administration including, but not limited to, typing and preparation of legal correspondence and documents (from both dictation and written notes), creating and maintaining attorney calendars using electronic diary entry and case management systems, scheduling appointments and meetings, organizing and maintaining legal files, and responding to client requests, with significant supervision and guidance from attorney(s) supported. PRIMARY DUTIES AND RESPONSIBILITIES ¿Accurately prepare routine forms, pleadings, memoranda and other documents for attorneys, of moderate complexity from dictation, drafts or handwritten notes, utilizing Microsoft Word and/or case management system. ¿Compose routine correspondence and other documents from attorney¿s direction. ¿Proficiently utilize case management system for electronic data management of legal files as directed by department procedures and protocols. ¿Receive and docket incoming mail for attorney(s) as mandated by office procedures, ¿Create, maintain and manage attorney diaries and court calendars, utilizing electronic diary and case management systems. ¿Maintain legal files in accordance with legal program and office standards. ¿Acts as a liaison between clients and attorneys by furnishing and requesting information on various files. Participates positively in resolution of problems. ¿Schedules depositions, court reporters, independent medical examinations, pre-trial conferences, etc. and select appropriate dates while working with multiple parties¿ schedules. Monitor calendars and coordinate updates and adjustments as needed. ¿Assist other secretaries and support staff personnel as requested. EDUCATION/WORK EXPERIENCE ¿High School Diploma or its equivalent required. ¿Associates Degree or vocational secretarial training is helpful. ¿Minimum 3 years experience as a Legal Secretary desired; litigation experience preferred. ¿Minimum 3 years experience as a Secretary or Administrative Assistant in an automated office environment required. OTHER ¿Superior grammar and writing skills ¿Knowledge of law office procedures and local court/jurisdiction rules and procedures ¿Solid interpersonal skills ¿Proficient in Microsoft Word ¿Experienced with Microsoft Outlook and Excel ¿Strong client/customer service skills ¿Ability to work independently as well as in a team environment ¿Ability to manage time and tasks effectively ¿Accurate typing ¿Ability to maintain strict confidentiality
• Sr Training Consultant Job (Hartford, CT)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
  
  SUMMARY:
  Work with management to assess training needs by collaboratively working with client(s) to conduct needs analysis. Design, develop and deliver programs/curriculum to meet/exceed business needs. Primarily responsible for single location.
  
  PRIMARY DUTIES:
  Work with management to assess training needs by collaboratively working with client(s) to conduct needs analysis. Design, develop, and deliver programs/curriculum to meet needs of business. Lead, coach, and mentor management teams to meet/ exceed training initiatives, priorities, and goals Develop and coordinate training calendar for designated locations. Analyze course evaluations, determine effectiveness of training programs/ curriculums and recommend appropriate alternatives. Maintain records and reports of training activities. Develop and coordinate training calendar for designated locations. Identify resources and ensure delivery. Design, develop and deliver effective training manuals and materials. Identify appropriate vendor resources and coordinate vendor training as required with manager approval. Build and maintain vendor relationships. Act as a training resource.
  
  EDUCATION/COURSE OF STUDY: College degree or equivalent.
  
  WORK EXPERIENCE:
  Typically 2
  * 5 years professional experience Professional training credentials. Business and / or training experience required. Possesses functional knowledge and skills. Fully competent.
• Claim Rep, Auto/No Fault Job (Richmond, VA)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
  
  SUMMARY:
  Investigate, evaluate, negotiate and resolve claims. Satisfy customer needs and ensure file quality.
  
  PRIMARY DUTIES:
  Provide voice-to-voice contact within 24 hours of first report. Handle low to moderately complex cases. Settlement authority will vary. Obtain facts to evaluate coverage, negligence, medical necessity and causation/damages. Identify subrogation opportunities; handle adverse subrogation and arbitration. Establish and maintain appropriate claim and expense reserves. Handle litigation on low-exposure cases. Develop litigation plan with staff or panel counsel, and track and control legal expenses; Review conciliations and prepare submissions for arbitration hearings. Assure cost-effective resolution. Provide quality customer service. Comply with state specific regulations. Recognize and forward appropriate files to SIU. Manage deductibles and wages. Recognize additional coverage issues (i.e. OBEL & XPIP) as well as jurisdictional issues. Manage medical payout and return-to-work strategies through IMEs and Peer Reviews. Perform any other duties as required.
  
  EDUCATION/COURSE OF STUDY: College degree or equivalent experience preferred.
  
  OTHER:
  Strong negotiation and customer service skills Medical terminology knowledge is helpful; able to learn data entry, retrieval & recordkeeping Completion of claim handling training program Strong organization and time management skills File Management Technical Customer Focus/ Communication Relationship Management Technology
• Claim Rep, Outside Property, El Paso Job (Richardson, TX)
  Committed. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers
  * and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference. EXPERIENCED OUTSIDE PROPERTY CLAIM REPRESENTATIVE-TERRITORY WILL BE EL PASO
  
  SUMMARY:
  Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.
  
  PRIMARY DUTIES:
  Handle 1st party Property claims of moderate complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform admin